Skip to main content

Search form

  • WEgate - European gateway for women's entrepreneurship logo

  • Menu
  • About
    • Who We Are
    • FAQs
    • WEgate Community Council
    • Women Entrepreneurship: Facts And Figures
  • Start
    • Starting business
    • Financing and Funding
    • Legal Information
    • Market Access & Operations
      • Consumer guarantees
    • Advice & Mentoring
  • Grow
    • Growing Your Business
    • Internationalisation & Expansion Assistance
    • Business Partnerships
    • Staff & Posting Partnerships
    • Legislation & Taxation
    • Financing & Funding
    • Innovation & Research
  • Support
    • Women Entrepreneurship Websites
    • Policy Resources
    • Good Practices
    • Organisations & Associations
  • Learn
    • e-learning Resources
    • Training Programmes & Organisations
    • Mentoring & Coaching
    • Other Webcasts & Webinars
  • News & Events
    • News
    • Events Calendar
    • Blog
      • Guidelines on 3rd party communication
    • Success Stories
  • Community
    • WEgate Community
  • Newsletter
    • Newsletter Archive & Registration
  • Ask Anna
  • WEgate community
    • Login
    • Register
Close

You are here

  • Home
  • Start
  • Market Access & Operations
  • Consumer guarantees

Consumer guarantees

© iStock/ Bet_Noire

According to European Union (EU) law, sellers of consumer goods within the EU are obliged to guarantee the conformity of the goods with a contract, for a period of minimum two years. This period can be longer in certain EU countries, depending on national law. As the final seller, you are responsible to the consumers who have the right to ask you to repair or replace the product or to reduce the price or reimburse them. As a distributor, you can also seek redress from the manufacturer.  

 

You can ask the European Consumer Centre in the relevant country if you need more information on the national requirements concerning consumer guarantees. For further assistance, you can also contact the members of the Enterprise Europe Network.

 

This website is available in all official EU languages

List of Links: 
Further information on consumer guarantees Legislation
Tags: 
EU Europe

With the contribution of the COSME
Programme of the European Union.

image

  • Contact us
  • Help
  • Terms & Conditions
  • Privacy Policy

©️ 2020 WEgate. All Rights Reserved

© 2022 WEgate - European gateway for women's entrepreneurship All rights reserved.

Follow us on social media

  • Facebook
  • Twitter
  • LinkedIn
  • Instagram
  • Youtube